At Ash Couture, we are dedicated to ensuring a seamless and enjoyable shopping experience for our customers. Please review our Shipping Information below:
1. Processing Time:
- Orders are typically processed within 48 hours of receiving payment.
- Processing times may vary during peak seasons or promotional periods.
2. Shipping Methods:
- We offer standard and expedited shipping options.
- Shipping costs and delivery times will be calculated at checkout based on your location and selected shipping method.
3. Shipping Destinations:
- We currently ship to all locations.
4. Order Tracking:
- Once your order is shipped, you will receive a confirmation email with tracking information.
- You can track your order using the provided tracking number on our website or the courier's tracking portal.
5. Shipping Charges:
- Shipping charges are determined by the weight of your order and the shipping method selected.
- Free shipping may be available for orders over a certain amount, depending on current promotions.
6. Customs and Import Duties:
- Customers are responsible for any customs and import duties that may apply to their order. These charges are beyond our control and vary by country.
7. Delivery Issues:
- If there are any issues with the delivery of your order, please contact us at support@ashcouture.net for assistance.
8. Changes to Shipping Information:
- Please ensure that your shipping information is accurate during checkout. Any changes after the order is placed may result in additional charges or delays.
9. Contact Us:
- If you have any questions or concerns regarding shipping, feel free to reach out to us at support@ashcouture.net.
By placing an order with Ash Couture, you agree to adhere to the terms outlined in this Shipping Information. We appreciate your trust in Ash Couture for your fashion needs.